Creating and distributing well-curated high-impact courses for online individual learning, corporate clients and global community.

• Minimum 3 -5 years of content creation and curation.

• At least a university degree.

• Proven experience in training and development role, instructional design/adult learning.

• International training or exposure in developed nations (Examples: USA, Canada, UK).

• Strong verbal communication skills with demonstrated fluency in English (additional languages are assets).

• Experience using content management or learning management.

• Excellent research skills, content evaluation, and editorial judgment.

• Ability to work independently and collaboratively across time zones and cultures.

• Create and curate impactful learning content and courses tailored for online professional learners and customized for various levels of career: Senior management, management, middle management, officers and beginners/Entry level

• Your main skills are for soft-skills courses but you must be able to seek out, engage and collaborate with technical skills sexperts to create high-impact technical courses.

• Majority of courses are delivered through eLearning and must, therefore, align with international standards & global audiences. Content creation must align with company branding, copyright regulations, and inclusion standards.

• Identify and collaborate with providers of massive open online courses (MOOC) and be familiar with OPM (Online Program Management).

• Conduct extensive desktop research to understand global learning trends & hot topics and develop content for in-demand courses.

• Design system/keywords to categorize and tag courses for easy access and integration into training programs and knowledge platforms.

• Facilitate training in structured learning journeys, workshops, and e-learning modules to support global training initiatives.

• Collaborate efficiently with our in-house eLearning course conversion team (who will convert your courses to eLearning formats) and with our digital marketing team.

• Continuously seek feedback on your courses and use it to improve content efficiently.

We are seeking An Online Communities Sales Specialist that will focus on driving engagement, sales, and revenue within online communities, such as forums, social media groups, and professional networks. Their primary goal is to leverage community interactions to generate leads, nurture relationships, and convert members into customers.

• Experience in identifying existing online professionals, Entrepreneurs and business communities and providing training solutions to them
• Experience in building new online professionals, Entrepreneurs and business communities
• Experience in harvesting sales from online professionals, Entrepreneurs and business communities
• Experience in customer relationship management for online professionals, Entrepreneurs and business communities
• Experience in Data Analysis & Performance Tracking
  • Monitor engagement metrics and conversion rates.
  • Analyze community trends to improve sales strategies.
  • ?Use CRM tools to track leads and customer interactions.
• Experience in moderating and engaging online groups.
• Ability to craft engaging posts, discussions, and responses.

• Generate Online Sales: Drive product sales through various digital channels including websites, social media platforms, online marketplaces, and email campaigns.
   
• Customer Engagement: 
  • Interact with potential and existing customers through live chat, email, and social media to provide product information and support.
  • Respond promptly to inquiries, resolve complaints, and ensure a positive customer experience.
    ?
• ?Sales Strategy Implementation:
  • Execute online sales strategies in alignment with the company’s overall marketing and sales goals.
  • Assist in the creation of promotions, offers, and campaigns to boost online conversion rates.
     
• CRM & Lead Management:
  • Manage customer data and leads using CRM tools.
  • Follow up on warm leads and convert them into sales.
     
• Collaboration with Marketing Team: Work closely with digital marketing to align sales efforts with ongoing ad campaigns, SEO strategies, and content initiatives.
   
• Continuous Improvement:Suggest and implement improvements to the online sales process and customer journey based on feedback and performance analysis.

TDI Global is a leading multinational strategic management consulting company that helps organizations create alignment in their people, process and technology strategies. We deliver our services through multiple solutions that address business issues.

We now seek to bring on board highly experienced business process improvement experts. You will lead, analyze and identify business improvement opportunities in your specific area of expertise for our clients. You will develop a sustainable implementation framework and spearhead the implementation process. You will develop and implement effective performance measurement and management strategies that would be used to evaluate the success and strategic impact of your implementation.

You will work in teams with our other senior consultants.

This consulting opportunity is specifically designed for experienced Africans in Diaspora or Other Experienced Professionals Who Would like the Benefits of International Work Experience in Emerging Markets.

You must have over 10 years (post University degree) experience in a defined professional area with demonstrable track record of excellence and success in your field.

• Degree in Business, Management Operations Management, Process Engineering, Mathematics, Engineering MBA.or equivalent.
• Relevant certifications.
• Extensive experience in process transformation/improvement in in your main area of expertise including but not limited to any of the following core areas: Engineering, Human Resources, Finance and Accounting, Strategy Development, Operations, Marketing/Sales, Information Technology, Data Mining, Project Management etc.
• Ability to work on large projects
• Lean, Six Sigma certification with at least 5 years  related experience will be an advantage
• Solid understanding of process improvement methodologies in your area of expertise
• Industry specific knowledge and experience will be expected
• ITIL or CPIM certification will be an asset
• Excellent oral and written communication skills.
• Strong business acumen, Passion for consulting career and excellent organizational skills. 
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines.
• Ability to identify and extract appropriate data sets from various systems - proficient in designing, collecting and analyzing large data set.
• Training in data mining is a great asset.
• ERP experience is required, with Crystal Reports
• Passion for continuous learning/personal development, team person, excellent customer service

• Analyze and document client’s needs, objectives and expectations
• Define the scope of processes to be optimized and establish specific objectives to be met
• Develop and implement enhanced solutions based on “Lean” principles and business process transformation/optimisation.
• Knowledge of techniques, IT strategies and tools for process mapping;
• Identify process improvement areas.
• Develop internationally acceptable optimization strategy and framework with demonstration of  the leading indicators for success.
• Develop effective performance optimization processes.
• Develop presentation packages and present analysis and findings to client’s  Senior Management.
• Evaluate data management processes to ensure accuracy.
• Collaborate with client’s departments to resolve client questions and issues.
• Monitor performance to ensure goals and objectives are met and that results align with client’s expectations.
• Produce analysis and forecast to justify sustainable process enhancements initiatives.
• Provide quantitative data reflecting the scope and impact of the enhancement.
• Super head necessary change management and implementation associated with process improvement.
• Facilitate information sessions and implementation debrief and any other sessions necessary for an effective process improvement initiative.